Delivery Info

Shipping Policy

Domestic (Malaysia)

• RM8 flat rate for West Malaysia, RM15 flat rate for East Malaysia

• Free shipping nationwide for orders above RM150

• Shipped via POS Malaysia or Citilink

• Ready stock: ships in 1–3 business days

• Pre-order/backorder: 15–20 working days

📦 If not received within 3 working days, track your parcel using the provided tracking number.
📭 Undelivered parcels will be returned to sender after 10 days. For redelivery, contact us at +6018-260 4939 or hello@floeactive.com. Redelivery charges apply.

Note: We are not liable for delays, lost parcels, or delivery mishaps. Please liaise with the courier directly.

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International 

Singapore  - Flat rate RM30 for orders below MYR 450

Asia - Flat rate RM100 for orders below MYR 650

Rest of the World - Flat rate RM150 for orders below MYR 1000

• Ships within 24 hours

• Delivery timelines may vary due to customs or courier delays
  

Free Shipping 

• Singapore on orders above MYR 450
  
• Rest of Asia on orders above MYR 650
• Worldwide on orders above MYR 1000